Know where your package is, always.
Enter your tracking ID below to see real-time status updates from pickup at our US warehouse to doorstep delivery anywhere in Nigeria.
Enter Your Tracking ID
Format: DL-XXXXXXXX (e.g., DL-12345678)
Track your shipment
DL-20262287 · Sample
CONFIRMED✓
Order confirmed. Procurement started in Houston, TX.
Houston, TX
PROCURED✓
Item purchased, inspected and packaged.
Houston, TX
IN TRANSIT
Package departed Houston, en route to Lagos via cargo.
In transit
You can also track multiple shipments by separating IDs with commas
5 stages, fully tracked.
From the moment your order is placed to the second it arrives at your door — you always know exactly where it is and what happens next.
Order Confirmed
We receive your order and assign a tracking ID within 1 hour. You'll get an email and SMS confirmation with your unique tracking number.
Within 1 hour of booking
Departed USA
Your package has been processed at our US warehouse and is now in transit — by air or sea, depending on your chosen service.
1–3 days after confirmation
Arrived in Nigeria
Package has cleared customs and is now at our Nigerian warehouse. Our local delivery team prepares it for final dispatch to your address.
Varies by service (7–56 days)
Out for Delivery
Your package is on the final leg. Our delivery driver is en route to your address. You'll receive a call or WhatsApp message before arrival.
1–2 business days after customs
Delivered
Package successfully delivered to your door. You'll receive a delivery confirmation with a photo of the package at your location and recipient name.
Delivery complete!
Note: Transit times vary by service. Air freight typically reaches Nigeria in 7–14 days. Sea freight takes 4–8 weeks. Your specific timeline will be shown when you track your package.
Get updates your way
We'll keep you informed through your preferred channel. You never have to check — we'll tell you.
Push Notifications
Get instant alerts on your phone when your package status changes. Available through our mobile app.
WhatsApp Updates
Receive tracking updates directly in WhatsApp. Reply to any update to chat with your account manager.
Email Notifications
Detailed status emails sent to your inbox at every milestone, including customs clearance confirmation.
SMS Alerts
Short, instant text messages for critical updates like 'Out for Delivery' so you never miss a package.
Tracking FAQs
Everything you need to know about tracking your Duolink Logistics shipment.
Where do I find my tracking ID?
Your tracking ID is sent to your email and WhatsApp immediately after your order is confirmed. It's also available in your Duolink Logistics account dashboard under 'My Shipments'. The format is usually 'DL-' followed by 8 digits (e.g., DL-12345678).
How often is tracking information updated?
Tracking updates occur at every major milestone: order confirmation, US departure, Nigerian arrival, customs clearance, and out for delivery. During transit, updates are posted within 2 hours of a status change. For air freight, you may see updates every 24-48 hours; for sea freight, every 3-5 days during the ocean transit phase.
My tracking hasn't updated in several days. Is my package lost?
Don't worry — this is normal, especially during the ocean transit phase. Packages traveling by sea can go 5-7 days between port scans. If your tracking hasn't updated for more than 7 days (air) or 14 days (sea), please contact our support team and we'll investigate immediately.
Can I track multiple packages at once?
Yes! If you have a Duolink Logistics account, your dashboard shows all active and past shipments in one place. You can also enter multiple tracking IDs in the widget above — just separate them with commas.
Do you offer real-time GPS tracking?
We provide milestone-based tracking with status updates at every key point in the journey. For high-value or time-critical shipments, we offer enhanced tracking with more frequent updates. Contact your account manager to upgrade.
Still can't find your package?
Our support team responds in under 15 minutes. We'll locate your shipment and get you answers fast.
Please include your full name, order date, and any reference numbers you have. This helps us locate your package faster.
Can't find your tracking ID? We can look up your shipment using: